Richland Riverfront Hotel, Ascend Hotel Collection

I appreciated the cleanliness of the room and the convenient location in Richland. The hotel was quiet, and I felt safe as a solo traveler. The breakfast was quite good, and the staff member who checked me in was friendly and welcoming. However, the daytime front desk person lacked warmth and didn’t smile much, which was a bit off-putting. On a previous visit, I almost didn’t return due to the same experience with her. Despite this, I decided to give the hotel another chance because the Saturday night rate was reasonable compared to others in the area. Overall, it’s a decent option for a night or two, especially with the added amenities like laundry facilities, a good-sized pool, and a game room for kids.

My last night in town from a long work trip. My check in was smooth Gage was awesome he went above and beyond to meet my request as I was extremely tired and wanted to be closer to the front of the hotel. The room was moderately clean had a few maintenance issues, the faucet in the sink was loose and came off a few times while I was washing my hands, there was a dirty wash towel from the previous guest hanging over the shower rod, the tub and toilet had been sprayed down but not cleaned. I cleaned the toilet and tub myself, I was beat otherwise I didn't complain I was too tired I showered and sent off some emails and went to bed. The heat was real cozy and the bed slept great. I booked at a lower rate online but, was charged about $16 more not sure why there was a $4.95 resort fee, I still can't identify the additional charges. The good outweighed the bad so I'd give them another chance.

Good location. it's right on the Columbia River . There are bikes and trails to ride or hike and a golf course right next door ! But the king bed rooms are, how do I say this ... not big . The bed took up most of the room,but it was comfortable. Otherwise, it's awesome, pool table,games ,foosball, and all kinds of stuff to enjoy.

I like that the property still maintains a kind of vintage appearance/layout. It was clean, updated and a good value.

The moment you enter the doors it felt welcoming. in the lobby I noticed they have a great snack selection, fun cruiser bikes for customers to use, lots of space for your party in the front. The parking area is huge, if you can’t find a place to park you’re in the wrong lot! The staff is friendly, and helpful. My room was clean and spacious. Bonus free breakfast yay!